DAY PLAY

Full Day
$31 | $23 each additional family member

Half Day
$24 (up to 6 hours) | $18 each additional family member

PLAY PASSPORTS

10 Days – Full Day
$279 | $207 each additional family member

30 Days – Full Day
$806 | $598 each additional family member

  • Drop-ins are typically accepted although Day-Play is limited in numbers for safety; therefore, clients are welcome to make reservations in advance to avoid disappointment.
  • Dogs not picked up by closing time will be considered overnight guests and charged the standard boarding rate for that evening.
  • Day-Play fees are based on a single visit or pre-paid passport plans.
  • Passports have no expiration. All passport plan sales are final.
  • Naps, lunch breaks, medicines — when you leave them for play, we care for them just as you would at home!
    We are flexible in meeting the needs of our families, please feel free to discuss any special needs with our Canine Concierge.

BOARDING

7 Nights or Less
$56 per night | $38 per night each additional family member sharing same suite

8 Nights or More
$52 per night | $38 per night each additional family member sharing same suite

  • Preferred Check-in time is from opening until 4:00 P.M. This allows your pup time to play which makes the first night’s transition more relaxing. No check-ins on holidays.
  • Check-out time is 2:00 P.M. (or earlier), this is to allow den-keeping ample time to properly sanitize and prepare each den for its’ next guest that afternoon. Dogs not picked up by 2:00PM will be charged the half-day fee. No check-out on holidays.
  • Pets not picked up prior to closing time will be considered overnight guests and be charged an additional night’s boarding stay.
  • For security purposes, proper photo identification may be required to release any pet.
  • Due to security and accuracy considerations, we regret we cannot accommodate check-ins or check-outs during non-business hours.
  • There is a minimum night requirement on holiday boardings.
  • Note: When booking, if you want your companion bathed or groomed during their stay, please request through the Spa and we will try to accommodate.

CANCELLATION POLICY

Boarding
Boarding will require a 50% Deposit of the nights retained. 
If cancelled, the deposit will be applied as credit towards future services* 
*Holidays and School Breaks must be cancelled prior to 14 days or credit will be forfeited.

Grooming
Grooming requires a 24-hour cancellation or an amount equal to 50% of the groom to compensate the groomer will be charged to your credit card on file.

PAYMENT

Payment for all accommodations and services reserved will be paid at check-out. Haven accepts cash, Visa, Mastercard, Haven Gift Cards, and personal checks.

Thank you for your trust in allowing us to care for your pet, a member of your family and of ours.